MAC Artist - MAC Counter inside Macy's at macy's

Contact:
Aimee Sevillano

Job Opportunity at macy's in Alderwood

Part Time
Posted Thu, Aug 25
Contact:
Aimee Sevillano

The Artist is responsible for the superior service ambassadorship expected from all employees. They uphold the friendly, welcoming image of the brand and showcase products, artistry and culture of the company to the customer. Their primary responsibility is to achieve optimal performance and uphold the expectation of the Joy Journey service model and the 5 Non-Negotiables of service behaviors. They are expected to deliver sales expectations through customer service and co-creating with the customer to provide personalized artistry/product solutions for their needs. They are responsible for building their personal business and clientele, inspiring loyalty to the brand for the Customer and driving repeat business through sales and services. 

Position Responsibilities

  • Self-starter, able to work independently and as part of a team and must have good time management skills
  • Excellent communication skills to be performed daily
  • Greet customers with name immediately upon customer’s arrival, to begin engaging and thoughtful connection
  • Build trust and rapport with customers through open-ended questions and authentic curiosity in their needs, with effective verbal interaction and validation
  • Sample products as applicable to drive loyalty and repeat business

Please send your resume to asevilla@pa.estee.com